It was bound to happen eventually... A Sad blog post :(
Fri 3 Nov 2023 8:24 AM - Tanis Wylder
Hello my beloved fae folk and greater community....
Today I have some sour news to report, and this is something that I have not till yet had to address but need to.
Abuse will NOT be tolerated towards any Fae folk staff OR breeder! Let me repeat that
ABUSE WILL NOT BE TOLERATED!!!!!!
Today we had a pre-sale purchaser who never bothered to join our group, and never checked the website to see about BETA, and was abusive towards me at that interaction when I explained that they were not eligible for a BETA thank you gift, as they NEVER actually did BETA....
Today that person sent myself, and half the team a notecard which was very rude, demanding "where are my fae I paid for them".
They were politely told where they could get their pre-sale purchases [the vendors are STILL up at the main store!].
I also made a point of politely reminding this person that their disrespect and rudeness was not welcome in our world. To which I obtained a near screen full of abuse in response.
This sort of behaviour will NOT be tolerated and this person is now our FIRST banned player :(
What does being banned mean?
- Your fae are not taken away from you.
- You are simply banned from fairy dust collection, and all our Vendors
- You will be removed and banned from all our groups / lands.
What this means is that we simply will NOT do any further business with you and that will persist. We gave this person multiple chances to be polite, but got nothing but abuse in return.
I will NOT allow my staff to be abused, nor myself or any of you, know that we take safety very seriously.
Thank you for your understanding and happy breeding!
❤️ Tanis
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